SerpGlow

Privacy Policy

Last updated: February 19, 2026

1. Information We Collect

We collect the following types of information:

  • Account information: name, email address, and authentication data provided when you sign up via Clerk.
  • Usage data: projects, brands, keywords, and analysis results you create within the Service.
  • Payment information: billing details processed by our payment provider Paddle. We do not store your credit card information directly.
  • Technical data: IP address, browser type, and device information collected automatically.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Send transactional emails (e.g., account updates, billing receipts)
  • Analyze usage patterns to improve the product

3. Information Sharing

We share data only with the following third-party services, each for a specific purpose:

  • Paddle — payment processing and subscription management (Merchant of Record).
  • Clerk — user authentication and identity management.
  • AI platform APIs (OpenAI, Google, Anthropic, Perplexity) — to perform visibility checks. Only your brand name and industry are sent; no personal data.

We do not sell your personal information.

4. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove your personal data within 30 days, except where retention is required by law.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in the EU, you also have rights under the GDPR including data portability and the right to object to processing.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

8. Contact

For privacy-related questions, contact us at hisansui@gmail.com.